Contact Us

How can we help? We're here to assist you with any questions.

1

Quick FAQ

Before reaching out, here is some quick information:

  • Production Time: All jewelry is handmade to order. Please allow 2-5 business days for crafting.
  • Shipping Time: Once crafted, standard shipping typically takes 7-14 business days for delivery.
  • Order Tracking: You will receive a tracking number via email once your order ships.
2

Contact Information

Customer Service

For order inquiries, after-sales support, or return requests.

HoursMon-Fri, 10:00 - 17:00 (UTC+8)

Business & Partnerships

For wholesale, influencer collaborations, or media inquiries.

Mailing Address

Address123 Creative Park, Building A Design District, NY 10001 United States

💬 We aim to reply within 24 hours during business days.